Extrasphere / PrivacyPrivacy
We collect only the information needed to deliver resources, process orders, respond to enquiries, and operate Extrasphere.
Updated October 14, 2026
Who we are
Extrasphere Media LLC operates this website. Based in New York, United States. Contact service@extrasphere.com with a privacy question.
Mailing address (mail only, not an office):
Extrasphere Media LLC
191 Main St #565
Port Washington, NY 11050
United States
Your readiness answers
The interactive readiness snapshot runs in your browser. Answers are held in the current page and are not sent to Extrasphere or saved to a server. You can save and restore a local JSON backup, import that backup into the paid toolkit on your device, and download an action worksheet. Keep these files private because they may describe your tools and gaps.
Resources and enquiries
If you request a resource by email, we process your address and request details to deliver it. If you contact us, we process the name, email, company, and message you provide. Demo requests are enquiries: we use your contact details to arrange a guided walkthrough. A resource request, demo registration, or enquiry does not subscribe you to a marketing newsletter.
Orders
Stripe processes payment details. We receive transaction references, order details, and the customer email needed for receipts and delivery; we do not receive full card numbers. Paid files are stored privately and delivered through signed links.
Service providers
We use Vercel for hosting, Supabase for server-side records and file delivery, Resend for email, and Stripe for payment processing. These providers process information to supply their services. Information may be processed outside your country.
Technical information
Hosting and security systems may process IP addresses and request logs. Enquiry and resource endpoints use IP-based rate limiting to prevent abuse. This website does not load third-party analytics or advertising scripts. It counts anonymous page views and site actions, such as opening a free tool or choosing a kit, through its own server. Each count records only the page or action and the tool, kit or video involved; no cookie, identifier, IP address or answers are stored with it. If your browser sends a Global Privacy Control or Do Not Track signal, nothing is counted. Product videos are served from our hosting provider’s storage domain, without cookies or tracking by that provider. Fonts are served from this website. Your light or dark display preference is saved in your browser; assessment answers are not. Campaign parameters on a link may be attached to a request you submit so we can understand its source.
Optional AI assistance
In paid kits, Draft with AI prepares material on your device for you to review and copy to your own approved assistant. The dashboard does not itself send that material to an AI provider. If you paste a prompt or give an agent access to files, that provider processes the information under its own terms. Share only information you are authorised to disclose. Local processing by our kit is not a promise about third-party tools you choose.
Prepare a file with your AI
Prepare a file with your AI is optional and user-initiated. The kit shows a prompt you can copy into an AI tool of your choice. The prompt contains no records from your workspace, and the kit itself sends nothing. Whatever you paste or upload back is read locally on your computer, and imported records start as unapproved until you review them.
Marketing choices
Marketing signup is separate from purchase, enquiries and resource delivery. We record the email address, signup time, consent and subscription status needed to send requested guidance or kit updates. Use the unsubscribe link or contact service@extrasphere.com to stop marketing. Necessary purchase and support communications may continue. Opting out does not send us your assessment answers.
Retention
Retention depends on the purpose: order and refund records support access, accounting and disputes; contact records support the enquiry or engagement; subscription and suppression records implement your marketing choices; security records help investigate abuse. Legal retention obligations, an open dispute, ongoing support and backup cycles may require continued retention. We do not promise immediate removal from every backup. Ask service@extrasphere.com about the information held, applicable periods or deletion of information no longer needed.
Privacy rights and requests
Depending on applicable law, you may have rights to access, correct, delete or obtain a copy of personal information, restrict or object to processing, or withdraw consent. Contact service@extrasphere.com. We may request proportionate verification and will explain any legal reason a request cannot be completed. Where applicable, you may complain to your local data-protection authority. Withdrawing marketing consent does not affect processing already lawfully carried out.
Processing grounds and international information
Where a legal basis is required, we rely on contract-related necessity for requested purchases and services, consent for optional marketing, legal obligations for required records, and legitimate interests such as responding to business enquiries, preventing fraud and securing the service, subject to applicable law and individual rights. Our named providers may process data outside your country. Contact us for information about processing locations and applicable transfer safeguards. A separate service engagement may require additional privacy and data-processing terms before access to client evidence is granted.
Sensitive information and children
This is a business-oriented service. Do not submit credentials, health records, client evidence or other sensitive information through general enquiry or support channels. The service is not directed to children under 18. Contact us if information was supplied in error.
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